Archives: Services

Full-Scale Technical Support Services

Welcome to a company where robust technology is the backbone of its’ modern business model. At Diverse BPO we fully understand that nothing but technological excellence will do!

Advanced real-world tech has pushed the boundaries of business far beyond the average understanding and companies who have not embraced a compressive acceptance of the intricate roll of technology and the sometimes-required extended support in their daily operations have to catchup!

At Diverse, our comprehensive suite of IT services is designed to support and enhance your operational efficiency, security, and innovations, allowing you to focus on what you do best, building your business.

Discover how our expertise can augment and transform your IT functionality to drive your business forward and outpace your competitors because today’s Information Technology involves the efficient use of hand-held devices, the networking of devices other than desk-top PCs. It depends heavily on Mobile application software and other light technologies that allow you to create, store, process, retrieve, and transmit data instantaneously. Data is the basis of information and accurate information is always an essential fuel of business. Efficient processing of information is the driving force of good business.

Diverse BPO brings the expertise and experience to do all of the above, supporting your business development and advancement. Our comprehensive services would include customized solutions, end-to-end support, enhanced cybersecurity security, scalability, data backbone recovery, cloud integrated solutions, IT consulting and an awarding winning helpdesk support team.

Frequently Asked Questions

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Our Team Member

Bill Longsworth
General Manager
Allan Mangar
Tech Support
Mariana Trujillo
Staff Trainer

A new era of technical interaction and customer satisfaction!

At Diverse BPO we understand that rea-time communication is key to success when you’re working to build a strong customer relationship. We also understand the expectation that exist when utilizing a simple service such as chatting or texting. These services and their underlining support must be seamless, personalized and efficient to elevate your customers experience above your other competitors.

Our service comes with features such as personal interaction, multi-channel integration, data-driven solutions, efficient issue resolution and to top it all off multi-language support.

Our services currently support industries such as E-Commerce, the finance markets, the health care sector and various social and governmental institutions.

Contact us and let us show you how our chat and texting services can be integrated into our business model and boost your customers experience taking your business a step further than the others.

Frequently Asked Questions

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Our Team Member

Bill Longsworth
General Manager
Allan Mangar
Tech Support
Mariana Trujillo
Staff Trainer

Customer Support via Email

Very early in the creation of the internet, programmers developed a method of sending and receiving documents over a network connection in the very same way we use to send letters via the postal service. Email services are now an essential part of any business operations and the first challenge to any corporation is organizing and maintaining a healthy email ecosystem.

Enter Diverse BPO!  We bring the support of fully trained email application experts who understand the importance of organized efficiency when it comes to important messages. They also understand the necessity of heightened awareness, adequate security and the discreet nature of an email service.

Our email support services come with prompt and informative support, order confirmations and updates, lead nurturing where we would guide your customers through complex decision-making processes. In marketing circumstances, we maximize event attendance with appealing and informative visuals informing event goers of the interesting details and encouraging participation.

Frequently Asked Questions

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Our Team Member

Bill Longsworth
General Manager
Allan Mangar
Tech Support
Mariana Trujillo
Staff Trainer

Welcome to the realm of strategic sales and customer engagement!

At Diverse BPO, we recognize the immense potential of a telemarketing drive generating sales, expanding brand recognition, and fostering meaningful customer connections.

In today’s savvy world people are not easily persuaded to do business via a phone call but with the right approach and calculated design in our marketing strategy we can bring exceptional success to your Telemarketing endeavors.

The skill of Telemarketing has been refined over the years and it is the old-school players that know what-not-to-do. The training and resulting phone marketing services rendered by Divers BPO is supported by precision targeting, data backed strategies, dynamic conversations and a conversation driven approach. This combination of skills and old-school know-how provides the results you want in your revenue generating sales department.

Partner with us and watch your revenues grow along with your trade brand and business success!

Frequently Asked Questions

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Our Team Member

Bill Longsworth
General Manager
Allan Mangar
Tech Support
Mariana Trujillo
Staff Trainer

Welcome to a new era of strategic business innovation!

To augment your Telemarketing ventures, it is now expedient to develop an efficient Lead Generation operation. Lead generation is the process of identifying and qualifying potential customers for a product or service through the meticulous filtering of their accumulated data points and historical interactions.

Leads are individuals who have shown some interest in a company’s offerings, but they may not be ready to commit to a purchase as yet. Intensified efforts must be mad in record-keeping and strategic conversations to bring to light the advantages and benefits of such sales.

Here at Diverse BPO we specialize in productive Lead Generation operations. We employ a list of best practices and implement them through your call-list to bring out that lasting results

Frequently Asked Questions

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Our Team Member

Bill Longsworth
General Manager
Allan Mangar
Tech Support
Mariana Trujillo
Staff Trainer

Welcome to the Word Wide Of Call Center

The strategy is the means by which it sets out to achieve Restructuring your company could restore its viability and improve its liquidity position We supply audit and consulting services. Start-Up with Business Consulting with challenges it presents.
Advice on legal solutions legal planning of business global Support We are the best agency to improve your business may seem daunting, but we help you approach change with confidence.

Frequently Asked Questions

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Our Team Member

Bill Longsworth
General Manager
Allan Mangar
Tech Support
Mariana Trujillo
Staff Trainer

Welcome to the Word Wide Of Call Center

The strategy is the means by which it sets out to achieve Restructuring your company could restore its viability and improve its liquidity position We supply audit and consulting services. Start-Up with Business Consulting with challenges it presents.
Advice on legal solutions legal planning of business global Support We are the best agency to improve your business may seem daunting, but we help you approach change with confidence.

Frequently Asked Questions

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Our Team Member

Bill Longsworth
General Manager
Allan Mangar
Tech Support
Mariana Trujillo
Staff Trainer

Administration and Support Personnel

Efficient workflow is always key for any successful business operation. An effective workflow is always driven by the skilled operations of the back office. The functionality that is not always seen but is always the engine behind the effective business growth.

Welcome to the future of business efficiency and growth! At Diverse BPO, we understand that the backbone of any successful organization lies in its back-office operations. Streamlining these essential processes is no longer a luxury; it’s a necessity for staying ahead in today’s competitive landscape. Allow us to introduce you to our exceptional Back Office Services that promise to transform the way you do business.

When partnering with us your customers will experience a seamless flow in the services you provide to them by highly professional individuals who understand the importance of coherent integration with your companies’ workflow. Diverse BPO assures your business success by providing professionalism and efficiency as if it were coming from your own staff members.

We focus on core competence, expertise and precision with the added feature of scalability for const efficiency. Our highly trained technical team are always aware of security measures focusing on data security. We provide customized solutions for your business operations with the ultimate goal of making sure that the front office is always on point!

Our Back Office support comes with features such as data management efficiency, document processing, scanning and archiving accuracy from initiation to fulfillment. We offer detailed accounting and financial servicing along with exact inventory tracking for order fulfillment. Not to mention HR services where we excel in streamlining our HR and administrative task to keep your business running smoothly.

 

Partner with us and let us show you the meticulous methods we utilized to support our clients.

Contact us today and start down that road to a new and productive Back Office Operations!

Frequently Asked Questions

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Our Team Member

Bill Longsworth
General Manager
Allan Mangar
Tech Support
Mariana Trujillo
Staff Trainer

We Handle the Scheduling Processes for You

Welcome to Diverse BPO where we bring innovation and efficiency together to redefine our client’s services and the resulting effectiveness to their customers.

Let’s all agree that most customers and the general public are tired of the hassle and frustration of managing appointments, especially important ones, which they all are! Look no further than our cutting-edge appointment scheduling services that we would apply to simplify and streamline your customer interactions like never before!

Our expertise services include our state-of-the-art appointment scheduling system seamlessly integrates with your existing infrastructure, allowing for a smooth transition without disrupting your operations. A service that provides round-the-clock accessibility providing your customers with the flexibility of booking appointments 24/7.

We provide these services with the full awareness that each one of your customers are unique and so are their preferences so we provide them with a personalized experience that demonstrates your commitment to their satisfaction. Partner with us and let us strengthen your efforts for your customers.

Frequently Asked Questions

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Our Team Member

Bill Longsworth
General Manager
Allan Mangar
Tech Support
Mariana Trujillo
Staff Trainer